How to Make an Appointment

You can make an appointment in the following ways:

Routine Appointments

Appointments are available with the doctors from 08:45-18:00.

Nurse appointments are available between the hours of 08:45-20:30.

Appointments will be offered on a first come, first served basis each day.

If there are no face to face appointments available, a telephone consultation will be offered for emergencies or for especially vulnerable patients.

If the doctor considers it necessary after this conversation, patients will be asked to visit the practice for a face to face emergency appointment on the day.

A small number of appointments can be pre-booked.

Telephone Advice

If you wish to speak to a doctor or nurse, please telephone the surgery on 01332 360 692 during practice working hours to leave your details.

Reception staff will advise you on when a clinician will ring you back.

You can also leave your details on our voicemail system without having to queue on the telephone.

Being Late to Your Appointment

As there is a high demand for appointments, if you are more than 10 minutes late for your doctor’s appointment, or more than 5 minutes late for your nurse’s appointment, you will not be seen.

We are hoping that this will make our service more responsive and also reduce the waste from those patients who book an appointment but then do not attend.

Cancelling Appointments

Please let us know if you need to cancel an appointment either online or by calling us on 01332 360 692