Rapid Health – A quicker way to get the care you need
A brand new system designed to help you book and manage your GP appointments quickly and efficiently.
To use this new system, ensure you have a registered email address with us.
Coming to this surgery soon!
We will be switching to Rapid Health from Tuesday 23rd June 2026
The practice will be trialling a new way in which patients can access our services. Rapid Health is an online facility that allows patients to book appointments, without needing to phone the practice.
Patients will be presented with a series of questions about their problem. From here, patients will be provided with a choice of appointments with the most appropriate clinician(s), in the most appropriate timeframe, based on their clinical need.
This should result in shorter waiting times, especially for more urgent medical issues, and focusses on “getting it right first time” – seeing the most appropriate member of the team for your medical issue. It will also prevent the 8am rush and long waits on the telephones.
The new platform also allows patients to raise admin requests (such as sick/fit notes, doctors letters, and more) and find trusted self-care information for a wide range of symptoms and health conditions. This will replace our current platform.
From 23rd June 2026, all contacts with the surgery come through Rapid Health, which will be accessed via our practice website.
Preparing and implementing the new system
In preparation for the switch over to this new system, we are asking patients to ensure they have a registered email address recorded on their patient record. Please contact the Practice to update your email address.